Returns & Exchanges
At The Game Room, we want you to be completely satisfied with your high-score style, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Items must be in their original condition with all tags attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided by our system and securely package your items in their original mailer.
- 3.Drop Off Package
Hand over your package to any authorized carrier location or schedule a pickup to send your gear back to our headquarters.
- 4.Receive Your Refund
Once our team inspects your return for quality assurance, we will process your refund or ship your new exchange items within 5-7 business days.